Service FAQ

1.what is your functional warranty?

  • All functional hardware and load bearing hardware is covered by 10 years warranty from delivery date. Products life cycle meet above standards requirement.
  • All outlook products are covered by 3 years warranty from delivery date. Products life cycle meet above standards requirement.
  • All electronic products are covered by 12 months warranty.

2.Do your company had OEM & ODM policy

  • For your kind information OEM and ODM is available in our company.

3.what kind of service HOPO provide for distributors

  • Hardware, accessories, doors and windows system required to match the best performance, a complete and superior system
  • Technical support
  • Training(online & offline)
  • Marketing materials including exhibition boards, exhibition stands, exhibition items, exhibition tables and all other visual materials
  • Design of exhibition hall
  • Punching machine
  • Software support
  • All the products before the market is available for testing and issuing reports
  • Develop system according to specific area